Delivery Information
Shipping Methods:
【Hong Kong】
1. Pickup at our physical store (available only in Hong Kong)
2. Please select a shipping carrier during checkout, and we will periodically update the carriers to provide you with the most favorable shipping rates. Goods will be shipped according to your selection at checkout. After confirming your payment, the goods will generally be shipped within two business days, and no later than five business days. Generally, delivery takes 2-5 days, but delivery speed may be delayed due to bad weather or other reasons.
Pre-ordered items may be delayed due to production and will not be notified separately. Customers will be notified or shipped directly when the goods arrive.
【Other overseas regions】
Please select a shipping carrier during checkout, and we will periodically update the carriers to provide you with the most favorable shipping rates. After confirming your payment, the goods will generally be shipped within two business days, and no later than five business days. Delivery speed will vary depending on the different regions. In addition, delays may occur due to bad weather or other reasons.
We are not responsible for any delays, and cancellation of orders due to delay will not be accepted. However, if there are any related problems, we will try to assist.
We are not responsible for any customs duties or taxes, and the description and value of the goods will be declared truthfully.
*If any loss or damage occurs to the goods during shipping, it will be the responsibility of the courier company. If you have any inquiries or complaints, please contact the courier company.